Holiday Inn Express & Suites Havelock Northwest New Bern, an IHG Hotel

We are usually hesitant to stay at Holiday Inn because we don't have the best experience...but we were so blown away! The room was so clean and spacious. It smelled so clean and fresh the moment you opened the door. We have a renewed faith in the Holiday Inn brand thanks to this location. The bed was so comfortable. The bathroom was very spacious and clean.

the property was clean and well taken care of. a few opportunities for cleaning but who is perfect.

The check in was fast and the attendant was pleasant. I was expecting the usual long check in procedure but she made it quick and easy. My only disappointment was I had reserved a handicap room for my husband and although it was one, it was on the 3rd floor. They are normally on the ground level so this was a huge challenge fir him to be able to negotiate a large wheelchair into the hallway exiting elevator. The same fir going in the room, he had to be taken from chair and carried in the room snd then collapse his chair just to get inside the room. He could not get into the bathroom either due to wall restrictions Other than the aforesaid, our stay was pleasant and we enjoyed ourselves.

The staff member at the time was very friendly, respectful and professional. She explained the hotel’s features in detailed and was very accommodating to our needs. The breakfast was also one of the great things we enjoyed while we stayed. We are very pleased.

The breakfast provided was very good with lots of choices given. The location was good as well.